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  1. Label Insight
  2. Onboard
  3. General Questions

General Questions

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  • VIDEO: Label Insight Onboarding Training
  • What does the "flag" icon next to my product mean?
  • What do the various status icons mean in my "Submitted Products" tab?
  • What do the different tabs mean in my account?
  • Can I Delete Images?
  • How do I submit my product images?
  • Am I a manufacturer or third party?
  • Am I exempt if I no longer do business with this retailer?
  • Are private brands exempt?
  • What should I do if I'm not sure if I'm the right contact for this request?
  • What types of images are acceptable?
  • Do I need to rename my image files?
  • What if I work with an image provider?
  • What if I do not have package flats? Where do I find these?
  • What if I have already complied with this request or submitted for another retailer?
  • Will you confirm my submission?
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