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Kimberly Putz

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Activity overview

Latest activity by Kimberly Putz
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    Kimberly Putz created an article,

    How do I change my password?

    If you have forgotten your password or would like to update your password for your Label Insight account, follow these steps. 1. When you are in the log-in screen, select the "I forgot my password"...

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    Kimberly Putz created an article,

    How do I submit my product images?

    The onboarding process with Label Insight is free to all suppliers. First, you will need to register for an account. If you need help registering, please refer to this helpful video: How do I regis...

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    Kimberly Putz created an article,

    Best Practices for Label Insight Ingredient Dictionary

    Attached is a helpful guide of some best practices for utilizing Label Insight's Ingredient Dictionary Tool for your SmartLabel Pages. 

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    Kimberly Putz created an article,

    Why are my products under the “Products with Issues” tab, and how do I resolve the issue?

    Once you submit your images, they will be reviewed by our Image Processing team. If any issues are found with your images (missing a marketing image or the packaging flat, no visible UPC, low resol...

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    Kimberly Putz created an article,

    I submitted my products but they haven’t gone anywhere yet. What do I do?

    After you submit your products, they go into a queue to await review by our Image Team. Once this occurs, there is no further action needed from you. Your products will likely stay in this process ...

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    Kimberly Putz created an article,

    Why am I being asked to submit my products for Expo?

    New Hope Network recommends uploading all your products in order to increase visibility of your products to all show attendees. When you submit your products, Label Insight extracts all the text an...

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    Kimberly Putz created an article,

    How can I remove a product from a past Expo?

    We are not able to remove any products from the Natural Products Expo Connect Directory. If you’d like to remove any past products, please reach out to Emma Karp at Emma.Karp@newhope.com. She can a...

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    Kimberly Putz created an article,

    How will I know my products are ready for Expo?

    Once your products receive the "clock" icon (shown below), they are being reviewed and processed. That is the final stage in the Label Insight platform- no further action will be required from you ...

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    Kimberly Putz created an article,

    I uploaded for Expo last year, do I need to re-upload my images for this Expo?

    Yes. Each Expo show has its own independent database, so we ask that you re-upload any products from last show. This is the quickest, most efficient way to get your products ready for your Connect ...

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    Kimberly Putz created an article,

    What are the image requirements for Expo submissions?

    Quick Note: To guarantee that your products will make it into the product directory in time for the show, the deadline for submissions for Expo West 2020 is February 18th. You can submit your produ...