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Brendon Covilli

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Activity overview

Latest activity by Brendon Covilli
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    Brendon Covilli created an article,

    What do the various status icons mean in my "Submitted Products" tab?

    The clock icon means the product is currently under review and/or still processing. The typical timeframe for products to fully migrate to Expo Connect is around 2-3 weeks. When products have the ...

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    Brendon Covilli created an article,

    VIDEO: Expo Onboarding Tutorial

    Here is a training video to help you get started in the Onboarding platform for the Natural Products Expo Show! This video will walk you through basic functionality and navigation as well as the pr...

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    Brendon Covilli created an article,

    VIDEO: Label Insight Onboarding Training

    Here is a training video to help you get started in the Onboarding platform! This video will walk you through basic functionality and navigation as well as the process for publishing a product.    

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    Brendon Covilli created an article,

    What does the "flag" icon next to my product mean?

    The flag icon (shown below) indicates that that specific product passed initial review, but was later flagged with an issue during digitization. When this occurs, we are not able to process this pr...

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    Brendon Covilli created an article,

    What do the various status icons mean in my "Submitted Products" tab?

    The green check mark icon indicates the product is fully Onboarded and live. The data associated with that product is now viewable/accessible to all retailers. No further action is necessary!    ...

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    Brendon Covilli created an article,

    What does the "flag" icon next to my product mean?

    The flag icon (shown below) indicates that that specific product passed initial review, but was later flagged with an issue during digitization. When this occurs, we are not able to process this pr...

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    Brendon Covilli created an article,

    What is the deadline to submit products for the Expo West 2020 show?

    To guarantee that your products will make it into the product directory in time for the show, the deadline for submissions for Expo West 2020 is February 18th. You can submit your products up until...

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    Brendon Covilli created an article,

    What do the different tabs mean in my account?

    Submit Products This tab is where you may begin submitting your product images or authorizing us access to your Kwikee images. Be sure to read through the image requirements first!  Submitted Image...

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    Brendon Covilli created an article,

    How do I delete images I already submitted?

    In order to protect the integrity of our data, we do not allow users to modify or delete any images once they have been submitted. It is not necessary to delete any images from our platform. If you...

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    Brendon Covilli created an article,

    What if there are issues with my upload?

    If there are any issues with your uploaded image(s), you will receive an email notifying that your image(s) did not meet our criteria. To resolve any issues, please follow these steps:  1. On the L...