Onboard
General Questions
- In the Label Insight platform, what do the sections "Submitted Images", "Products With Issues", "Products Ready for Processing", and "Onboarded Products" mean?
- Am I a manufacturer or third party?
- Am I exempt if I no longer do business with this retailer?
- Are private brands exempt?
- What should I do if I'm not sure I'm the right contact for this request?
- How do I submit my product images?
Manufacturer Questions
- What is required for onboarding?
- What products do I submit?
- What is the required file size and type?
- What if I work with an image provider/partner?
- Should we wait to submit if we're updating our labels soon?
- How do I ensure our data is up to date? Can I update my submission?