What do the different tabs mean in my account?

My Dashboard

This is the "home base" within your Label Insight account. From here you can get an overview of how many products you need to resolve, how many products our retailers are requesting, as well as how many are Live and/or Processing.

Please note: The Explore Application is the platform our retailers use to view and access product data. The Publish Application is specific to SmartLabel users. 

Submit Products

This tab is where you may begin submitting your product images or authorizing us access to any of the listed Image Providers. Be sure to read through the image requirements first! 

Retailer Requests

Here you can find a list of the products our retail customers are still requesting from your organization. These products are based directly on the product masterfile that they share with us. You have the ability to mark any discontinued or unsupported item as discontinued, removing the item(s) from this tab. You also have the ability to export this list as a CSV for your convenience. 

Submitted Products 

In this tab, you will find a list of all the products you (or someone else in your organization) have submitted into your Label Insight account. As they go through the Onboarding process, basic information will populate for each product, including the date it was submitted, the user who submitted it, and the status of that product.

Other features include the ability to filter information by columns, searching by UPCs, and the ability to export this information via email. 

Products with Issues

If any of the images/products you submit are flagged with issues during review by our Image Team, they are sent to this tab. If you click the "Resolve Issue" button, you are taken to a page that will provide you with a description of what the issue is, as well as guidance to how to go about resolving that issue. You are also able to submit the image you believe will resolve the issue right from there.