Submit a new Help Desk ticket by visiting https://helpdesk.labelinsight.com.
Use your Label Insight credentials to log in and select "Submit a Request" in the upper right-hand corner of your screen. Select a drop-down field that best describes your request. Be sure to include as much information as possible in your request.
You can also submit from within the portal by using the blue question mark in the top right corner. To see if there's an article first, type in the search bar at the top. If you need to submit a ticket for a specific product ID, click "contact" and fill out the ticket with as much detail as possible.